Privacy policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Owner and Data Controller

C-mine 12
3600 Genk
Belgium

Owner contact email: dpo@aspect-analytics.com

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Identification of the Controller  

ASPECT ANALYTICS NV, a public liability company under Belgian law, with its registered office at C-Mine 12, 3600 Genk (Belgium), and registered at the Crossroads Bank for Enterprises under the number 0715.520.401 (herein after "Aspect Analytics", "we", "us" or derivatives) processes your Personal Data (as defined below) and acts thereby as data controller. We are aware that you place your trust in us, and we therefore only collect, store, consult, process and transfer your Personal Data (hereinafter “Processing”) in accordance with applicable Belgian and European privacy legislation.

When you accept the provisions of this Privacy Policy, it means that you agree to the way in which we process your Personal Data as set out herein.

This Privacy Policy only covers Personal Data processed by us. We do not accept, to the extent permitted by law, any responsibility or liability for (the operation and/or content of) services and/or websites of third parties.

How to contact us?

If you have any questions, comments or complaints about our Privacy Policy, our practices in relation to the Website, the Processing of your Personal Data or if you wish to delete your Personal Data from our database, please contact our Data Protection Officer:

To the attention of DPO Aspect Analytics NV
Address: C-mine 12, 3600 Genk, Belgium
Email: dpo@aspect-analytics.com

When do we collect your data?

We collect your Personal Data when you:

  • purchase and use our products and/or services (hereinafter “Services”) (so that we can communicate with you and provide our Services efficiently);
  • use our website (hereinafter “Website”);
  • fill in the contact form on our Website;
  • apply for one of our vacancies through our Website, via e-mail, etc.;
  • request an offer/quotation on our Website, via e-mail, etc.;
  • ask for advice via our Website, via email, etc.;
  • you want to become a customer;
  • enter into a contract with us (hereinafter “Contract”);
  • contact us, for example via email or telephone, or in case of complaints, additional questions or comments sent to us, etc.;

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What data do we collect and why?

In this chapter we explain why we collect your Personal Data and on what legal basis, what Personal Data we collect of you, how we obtained this data, how long we keep this data and with whom we might share this data.

When we refer to a data subject, this means the individual whose Personal Data is being processed (hereinafter referred to as the "Data Subject").

How do we protect your personal data?

We have put in place a number of technical and organisational security measures to protect your Personal Data from unauthorised access or use, accidental loss, or damage to its integrity. These measures have been taken considering our IT infrastructure, the processing of Personal Data itself, the potential impact on your privacy, the associated costs and in accordance with current industry standards and practices.

We ensure that your Personal Data is kept in a sufficiently protected environment and that only the necessary persons have access to your Personal Data.

Your Personal Data will only be processed by a third party if that third party agrees to comply with the technical and organisational security measures.

With whom do we share your personal data?

Depending on the purpose for which we collect your Personal Data, we may share your Personal Data with another affiliated company or subsidiary of Aspect Analytics.

Furthermore, for the provision of our Services, we may share your Personal Data with third parties who are trusted partners in ensuring our operability and the continuity of our services (e.g., those responsible for transportation/delivery of the goods, accountant(s), lawyers, etc.) as indicated for each processing activity under section 4.

These partners have confirmed to us that they respect the GDPR (and all other applicable Belgian and European privacy legislation) and that they do not use the data for purposes other than those mentioned above.

Furthermore, we may be legally required to share your Personal Data with law enforcement authorities, government agencies, etc. We will only disclose the necessary Personal Data to these entities and will inform you of such disclosures, to the extent permitted by law.

Transfer of personal data outside the EEA?

It is also possible that your Persona l Data will be transferred to a partner of Aspect Analytics outside the EEA. Any transfer to a recipient domiciled or based in a country without an adequacy decision (link) taken by the European Commission will be governed by an agreement that meets the required appropriate  safeguards for the transfer of Personal Data outside the EEA, such as he Standard Contractual Clauses (SCC) approved by the European Commission (link), potentially supplemented with additional measures.

What are your rights and how can you exercise them?

Please note that you have the following rights in relation to our Processing of your Personal Data:

  • Right of access: you have the right to access your Personal Data. You also have the right to obtain a copy of your Personal Data that we are Processing unless this request would adversely affect the rights and freedoms of others.
  • Right to rectification: If the Personal Data we hold about you is inaccurate or incomplete, you can ask us to correct or complete it.
  • Right to restriction: in certain cases, you have the right to ask us to restrict the Processing of your Personal Data, for example when we do not (or no longer)have the right to process your Personal Data or when you have requested a rectification and we are verifying the accuracy of your Personal Data.
  • Right to object: when your Personal Data is processed on the basis of a legitimate interest, you have the right to object to the Processing by us, stating reasons relating to your personal situation. However, you cannot object to the Processing of your Personal Data when this is required by law or when this is necessary for the performance of an agreement to which you are a party. You can always object to the Processing of your Personal Data for direct marketing purposes without providing any justification.
  • Right to erasure: in certain cases, you have the right to ask us to erase your Personal Data. There are exceptions to this right, for example when we need to prove a transaction or when the Processing of the Personal Data is required by law.  
  • Right to data portability: under certain conditions you have the right to receive your Personal Data that you have provided to us in a structured, commonly used machine-readable format. You also have the right to ask us to transmit your Personal Data to any third party of your choice if this is technically possible.
  • Right to withdraw your consent: when your Personal Data is being processed based on your consent, you can withdraw this consent at any time, without justification. The withdrawal of consent does not affect the lawfulness of the processing of Personal Data prior to the withdrawal.
  • Right to information: where we intend to further process Personal Data for a purpose other than that for which the Personal Data was collected on the basis of this Privacy Policy, we will provide you with further information about that other purpose and any other relevant information prior to such further processing.

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The above-mentioned rights can only be exercised in a reasonable manner and in accordance with applicable law.

You can submit a request or exercise these rights by contacting our Data Protection Officer via e-mail at dpo@aspect-analytics.com.

What are Cookies?

Cookies are small, often encrypted text files that are sent by the server of the Website to the visitor's web browser and then stored on the visitor's device (computer, telephone, tablet, smart TV, etc.) when the visitor consults the Website. These text files are stored in a specific folder of the visitor's browser. When the visitor later consults the Website, the browser retrieves this text file and sends it to the server of the Website.

The servers of our Website can only read the cookies that they have placed themselves and do not have access to other information that is on the visitor's device.

Cookies generally make the interaction between the visitor and the Website easier and faster and help the visitor to navigate between the different parts of the Website. Cookies can also be used to make the content of the Website more relevant to the visitor and to adapt it to his/her personal preferences and needs.

We use the following different types of cookies:

Our Website uses different types of cookies. We distinguish between session cookies and persistent cookies, strictly necessary and optional cookies, as well as internal and third-party cookies.

  • Session cookies are temporary cookies that identify and track visitors within the Website and are deleted when you close the web browser.
  • Persistent cookies are cookies that enable the Website to "remember" who you are and to remember your preferences within our Website. These cookies remain on your device after you close your browser until the expiration date or until you delete them yourself.
  • Strictly necessary cookies are strictly necessary to manage the content of the Website. You cannot refuse these cookies if you want to visit our Website. In other cases, your consent to the use of cookies is always required. We then speak of optional cookies.  
  • Third-party and third-party cookies are placed on your device by the browser when you visit our Website are the so-called first-party cookies.

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List of used cookies

Below is a list of the cookies that may be placed on your device, indicating for each cookie the name, origin, retention period, content and purpose.

Functional cookies

  1. ‍Strictly necessary technical cookies

These cookies are necessary for purely technical reasons in order to be able to visit the website. They are posted as soon as you visit our Website. Your consent is not required and you cannot refuse these cookies if you want to use our Website

  • Google reCAPTCHA (Google Inc.)

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b.           Strictly necessary functional cookies

These cookies are necessary to provide a service expressly requested by you (such as to temporarily store the choice of language, your cookie preferences or the contents of a shopping basket or to guarantee the security of a banking application). These cookies are only placed after a choice has been made in connection with the placement of cookies.

  • Twitter Tweet button and social widgets (X Corp.)
  • Google+ +1 button and social widgets (Google Inc.)
  • LinkedIn button and social widgets (LinkedIn Corporation)
  • YouTube video widget (Google Inc.)
  • Google Programmable Search Engine (Google LLC)
  • Google Analytics (Universal Analytics) (Google Inc.)

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You can find out more about the nature of the cookies that are placed on the websites of the respective providers:

Social  media network information  page about cookies

LinkedIn: https://www.linkedin.com/legal/cookie-policy

Google: https://policies.google.com/privacy#infocollect

Youtube: https://policies.google.com/privacy#infocollect

X: https://help.x.com/en/rules-and-policies/x-cookies  

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Legal basis

Applicable law allows us to process personal data if we have a processing ground under the (privacy) law to do so. When we process your personal data via cookies, we rely on one of the following legal grounds for processing:

  • Legitimate interests: security and proper functioning of our website (for strictly necessary technical and functional cookies).
  • Your consent: visitor preferences, authentication cookies, analytical cookies, social media cookies, marketing cookies (for optional cookies).

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How do you disable cookies?

You can configure your browser at any time to restrict or block the cookies on our Website. However, if you disable cookies, it may affect the use of certain parts of our Website.

You can find more information on how to accept, block or delete cookies on websites such as www.allaboutcookies.org and https://cookiepedia.co.uk/.

You can also change the settings of your browser at any time, taking into account the specific instructions that you can find here:

 

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